Works with your channels
Connect in a few clicks — no code required.
Channels
Telegram
Answers customers in your Telegram bot 24/7 — quoting price, availability and delivery from your catalog.
Answers Instagram DMs and post comments across your account, on behalf of your business.
Connect your WhatsApp Business number — reply to customers right there.
Gmail
Answer customer emails in Gmail with AI.
CRM
amoCRM
Auto-creates every lead and keeps it in sync with amoCRM.
Bitrix24
Auto-creates every lead and keeps it in sync with Bitrix24.
Knowledge sources
Excel / CSV
Upload your catalog from .xlsx/.csv — the agent learns it and answers questions.
Website
Point the agent at your site URL — it reads the content and answers from it.
Notion
Connect your Notion pages — the agent learns from them.
Google Docs
Connect your Google Docs — the agent reads them and answers questions.
More channels are on the way
Frequently asked questions
What is OsonChat AI?
OsonChat is an omnichannel AI platform for businesses in Uzbekistan (an independent software product). Its AI sales agent answers customers on Instagram, Telegram, WhatsApp and Gmail, captures leads, and runs a team inbox, automation and CRM. OsonChat is customer-messaging and sales software — not a payment system or bank.
Which channels are supported?
Telegram, Instagram Direct, WhatsApp and Gmail now. Messenger, Facebook and TikTok are coming soon.
Which CRMs does it work with?
amoCRM and Bitrix24; Salesforce and HubSpot are coming soon.
Is there a shared team inbox?
Yes. Telegram and Instagram chats in one inbox — with notes, tags and assignment. The team inbox is free and unlimited.
Can I send broadcasts?
Yes. You can message your whole Telegram audience at once (Pro plan).